The one-stop service Segreteri@Risponde – Ticketing Service, aimed at students, prospective students and graduates, collects all requests addressed to the Student Office and allows you to:

• Request information on procedures related to the university career;

• Resolve doubts and issues promptly, through the direct assignment of the ticket to the competent Office;

• Request degree or enrollment certificates.

• Submit your request without the need to go in person to the Registrar's Office;

• Monitor the status of your request through the various processing steps.

• Book an appointment with the Student Secretariat staff to collect the requested documentation.

Consult the user manual of Segreteri@Risponde – Ticketing Service.

Go to the application: helpdesk.poliba.it

N.B. only requests submitted via ticket will be examined.